Shipping policy

All shipments in the United States are made using USPS.  In the US, shipping is free.

Shipments to Canada are made using USPS and Canada Post (Economy International) at a flat USD $21.50.  UPS options are also offered at checkout, with live rates by delivery speed.

Your order ships from the United States, and checkout does not add Canadian taxes.  When your parcel enters Canada, the buyer pays GST/HST (plus PST or QST where it applies), any duty, and any brokerage or handling fee charged by the carrier.  These are paid to the carrier or the Canadian government, not to ErgoSharp.

Buyers should use the tracking number provided with the store receipt for updates and delivery status.  Delivery times are estimates and are not guaranteed.