FAQs

ErgoSharp

Frequently Asked Questions

Q: What is the best way to sharpen dental hygiene instruments?
A: The best approach is using a sharpening stone at a consistent 110-degree angle. ErgoSharp is the only system that provides real-time LED feedback to confirm you're holding the correct angle. This builds muscle memory for precise, repeatable sharpening on curettes, scalers, and other instruments.

Q: How often should dental hygienists sharpen their instruments?
A: Instruments should be sharpened regularly — ideally after every few patients or whenever you notice decreased cutting efficiency. With ErgoSharp, chairside sharpening takes only a few strokes, making it practical to maintain sharp edges throughout the day rather than waiting for a batch sharpening session.

Q: Why is instrument sharpening important for dental hygienists?
A: Dull instruments require significantly more lateral pressure during scaling, which directly contributes to hand fatigue, wrist strain, and repetitive motion injuries — the leading occupational hazard for dental hygienists. Sharp instruments glide through calculus with minimal force, protecting your hands and providing better patient care.

Q: What angle should I sharpen dental curettes and scalers?
A: The standard sharpening angle for curettes and scalers is 110 degrees. Maintaining this angle consistently is the most difficult part of manual sharpening. ErgoSharp's LED technology lights up when you hit the correct angle, eliminating the guesswork.

Q: How does LED feedback improve instrument sharpening?
A: ErgoSharp's LED system provides immediate visual confirmation that your sharpening angle is correct. When the instrument contacts the stone at 110 degrees, the lights activate. This real-time feedback trains muscle memory faster than manual methods and ensures consistent results across all instruments and all team members.

Q: Can dental hygiene students learn to sharpen instruments on their own?
A: Yes. ErgoSharp includes three free self-guided training modules that walk students through instrument identification, sharpening technique, and clinical application. The LED feedback acts as a built-in instructor — students can practice independently and know immediately whether their technique is correct.

Q:  I can’t get my lights to stay on! Is my device broken?

A: Maintaining a 110-degree angle when sharpening takes practice. The ErgoSharp will help you build muscle memory to do this correctly. If you feel your device is defective; please visit our support page, we’re here to help!


Q: Can I sterilize my ErgoSharp?

A: No – full sterilization (Sterilizer, autoclave, cold solution, etc.) will damage the ErgoSharp! Only disinfect ErgoSharp by wiping it down between patients. The device is made to tolerate wiping but do not saturate the surface. Damage from sterilization will not be covered under warranty.

 

Q: Do I throw my sticky pad away after each use?

A: No - The gel pad is intended to be reused. The gel pad should be washed at the end of each day with warm soapy water, rinsed, and left to dry on the ErgoSharp. If needed, you can purchase additional gel pads in our store.

 

Q: Can the gel pad be used with whet/oiled stone?

A: No - The gel pad is not designed to be used with a whetstone or lubrication oil. The rubber band option which comes with your device is designed for this use.

Q: How do I know if ErgoSharp is charged/charging?

A: ErgoSharp will show a red light while charging, this light will turn off when charging is complete. 

Q: How do I calibrate ErgoSharp?

A: No calibration is required. Each device is self-calibrated.

  

Q: What is your refund/return policy?

A: If your device is defective and needs to be returned under warranty, please email us at customersupport@ergosharp.com. The customer is responsible for return shipping.

Unopened products can be returned for a full refund. Please contact us at customersupport@ergosharp.com. The customer is responsible for return shipping.

 

Q: Who do we use for shipping?

A: We use the US Postal Service for all shipments in the United States and to Canada. We always ship each unit individually and normally use Priority Mail 2-day service in the lower-48 states. Shipments to Canada are shipped Priority Mail 7-day delivery and the VAT tax, if assessed, is the purchaser's obligation.

 

Q: What Forms of Payment do you accept?

A: We accept VISA, MC, and American Express credit cards via our online store.

Q: I don’t understand something in training despite reviewing it several times. Can someone help me?

A: Absolutely! We’re here to help you be successful; please reach out to us on our support page.

ErgoSharp

CONSISTENTLY SHARP

Achieve a new consistent level of sharpness on your curettes and scalers.
ErgoSharp

USE IT CHAIRSIDE

Quickly maintain a sharp edge chairside, in seconds.
ErgoSharp

ELIMINATE HAND PAIN

Eliminate the root causes of hygienists hand & wrist pain.
ErgoSharp

REDUCE STRAIN

Reduce the strain on fingers, hands and wrists.